DTC Web AI

Privacy Policy

Last updated: October 8, 2026

1. Introduction

DTCWebAI LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and applications that may integrate with third-party platforms such as META (Facebook/Instagram).

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (company name, industry, website)
  • Account credentials and profile information
  • Communication preferences and marketing consent
  • Payment and billing information

2.2 Information Collected Automatically

  • Usage data and analytics (pages visited, time spent, clicks)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies
  • Technical logs for security and performance monitoring

2.3 Third-Party Platform Data

When you connect your META (Facebook/Instagram) accounts to our services, we may collect:

  • Profile information (name, profile picture, business page details)
  • Page insights and analytics data
  • Post engagement metrics and audience demographics
  • Ad account information and campaign performance data
  • Permissions and access tokens (stored securely)

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Process transactions and manage your account
  • Communicate with you about our services
  • Provide customer support and technical assistance
  • Analyze usage patterns to improve our services
  • Personalize your experience and recommendations
  • Comply with legal obligations and enforce our terms
  • Detect, prevent, and address fraud or security issues

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you explicitly consent to sharing
  • Protection: To protect our rights, property, or safety, or that of others

5. Third-Party Platform Integration

5.1 META Platform Integration

Our services integrate with META platforms (Facebook and Instagram) through official APIs. When you connect your META accounts:

  • We access only the data you explicitly authorize
  • We comply with META's Platform Policy and Data Use Policy
  • You can revoke access at any time through your META account settings
  • We use secure authentication protocols (OAuth 2.0)
  • Data is transmitted using industry-standard encryption

5.2 Data Retention for Platform Integrations

Data obtained from third-party platforms is retained only as long as necessary to provide our services or as required by the respective platform policies.

6. Data Security

We implement appropriate technical and organizational security measures:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure data storage and backup procedures
  • Employee training on data protection practices

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correct: Update or correct inaccurate information
  • Delete: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restrict: Limit how we process your information
  • Object: Opt-out of certain data processing activities
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@dtcwebai.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable social media features and integrations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@dtcwebai.com

Address: DTCWebAI LLC, Denver Tech Center, Colorado

Response Time: We aim to respond to all inquiries within 48 hours

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and platform-specific requirements such as META's Platform Policy. We are committed to maintaining the highest standards of data protection and user privacy.